At iptv-providers.us, we aim to provide our customers with high-quality service and a seamless viewing experience. However, we understand that certain situations may lead to a refund request. This Refund Policy explains the conditions and procedures for requesting a refund.
Eligibility for Refund
You may request a refund if the following conditions are met:
- You purchased an IPTV subscription from iptv-providers.us
- You are experiencing major technical issues that our support team is unable to resolve.
- You submit your refund request within seven (7) days from the date of purchase.
Please note:
Refund requests that do not meet these conditions will not be accepted.
How to Request a Refund
To request a refund, please follow the steps below:
- Contact our support team at contact@iptv-providers.us and provide a detailed explanation of the technical issues you are experiencing.
- Our support team will attempt to diagnose and resolve the issue for you.
- If the problem cannot be resolved, our support team will provide instructions on how to proceed with the refund request.
- Submit your refund request according to the instructions provided.
Once your request has been received, it will be reviewed. If it meets the refund conditions, your refund will be processed within 7 business days.
Non-Refundable Situations
Refunds will not be granted in the following cases:
- If you have violated the Terms of Service of iptv-providers.us
- If you request a refund for reasons other than major technical issues
- If the refund request is submitted after the 7-day period
Changes to This Refund Policy
Dutch-IPTV reserves the right to update or modify this Refund Policy at any time. Any changes will be published on our website and will become effective immediately upon posting.